Refused To Connect

Unexpectedly spotted the “ refused to connect” error while doing your daily chores?

You receive the Google Drive Refused to Connect error when trying to download an add-on, open an add-on, or carry out any operation on Drive, Google Docs, Google Slides, Sheets, or Google Forms. This error is comparable to the one on Users encounter the error Refused to Connect.

The main cause of this problem is that your browser uses several Google Accounts. The cookie data stored on the browser is affected if you use two or more Google Accounts. Google Drive or Google Docs hence display Drive. Any action on the Google Drive Suite websites that involves launching an addon will result in the Refused to Connect error.

An account permission issue is typically the cause of the Google Drive Refused to Connect error that occasionally appears in Google Drive. In this article, I’ll walk you through a couple of solutions you can use to circumvent that issue.

Solution 1: Browse in Incognito Window

Utilizing the private browsing mode of your internet browser is a speedy method for resolving connection issues with Google Drive (also called a private browsing window). This separates all your Google accounts currently logged in and ensures that you are only using the one intended for your job. On the other hand, this is only a temporary solution; once you close the incognito window, your Google login information will no longer be remembered.

As mentioned above, the majority of the time, this Google Drive Refused to Connect error occurs when the user has more than one Google Account linked to their browser. As a result, there are a few different approaches that you can take to resolve this issue.

You will see that the problem has been fixed once you open the incognito window in your browser and log in with your Google Account in this new window.

Step 1: Launch the Google Chrome web browser on your PC.

Step 2: Click the vertical menu with the three dots in the top right corner, and then select New Incognito Window from the menu that appears.

chrome incognito window

Step 3: Access Google Drive through the new window that has opened and sign in to the account that you want to use. The problem with your Drive being unwilling to connect has been fixed.

Tip: You can also create a new window in incognito mode by using a shortcut on your keyboard. For computer systems running Windows, Linux, or Chrome OS, press the Ctrl + Shift + N key; for a Mac, press ⌘ key along with the Shift and N key.

Solution 2: Sign Out of Multiple Google Accounts in your browser

You also have the option of logging out of all your other Google Accounts through your browser and only keeping the one you want to use to carry out the action on Drive or Docs open in your browser.

Due to this change, you will only be able to have one of your Google accounts logged in and active at any given time while visiting Drive.

Step 1: Launch the Google Drive website in your web browser first. This will allow you to sign out of all your browser Google accounts.

Step 2: You may access your Google profile by clicking the symbol located in the top-right corner of Drive.

click on the profile image 


Step 3: Choose “Sign Out of All Accounts” from the menu that appears after clicking the button.

sign out of all accounts

Step 4: Launch Google Drive and sign in with the account that you wish to use to view your files once you have signed out of your current session.

Solution 3: Create New User Profile in Your Web Browser and Use It

If you want to avoid having to log out of numerous Google accounts from within your web browser, you should switch to a new browser profile so that you can access and utilize your primary Google account.

Step 1: To accomplish this in Chrome, click the profile icon in the browser’s upper-right hand corner.

Step 2: Select “Add” from the drop-down menu located in the profile.

add other profile in chrome


Step 3: You should now see a sizable window opening up on your screen. Choose “Sign In” from this menu. After that, sign in to the primary Google account you use.

setup your new chrome profile

Open Drive after you have successfully logged in, and you will have trouble-free access to all of your files and folders. You’re prepared.

Frequently Asked Questions

What causes the “drive Google com refused to connect” error message?

Try to use the add-on after opening a new window labeled “incognito,” signing in to the Gmail account that was used to install the add-on (making sure that you haven’t already signed in to any other Gmail account), and then installing the add-on again. It ought to be successful. To finish, click the Submit button.

When it says that refused to connect, what does it mean?

Errors such as “ refused to connect” can appear on Google Drive from time to time. These errors are typically brought on by permissions conflicts inside an account.

Why won’t let me log in to their servers?

When attempting to access your account, particularly during your first login, you can get an error message saying “Refused to Connect.” Because cookies are necessary for the operation of this website, this issue is related to the ‘Cookies’ settings that you have in Google Chrome.

Why am I unable to access the link to my Google Drive account?

There are several potential causes for a file that won’t open, including the following: The file’s owner has chosen not to let you see the file. It appears that you are now logged in to a different Google Account. Someone may have deleted your authorization to see the file, which would result in your access being denied.


In conclusion of this article, I suggest you try fixing the refused to connect error by utilizing one of the ways described above. The methods for implementing each potential answer have been outlined in further detail above. If you give these strategies a shot, you should have no trouble putting them into action, and there is a good chance that the mistake will be fixed.

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